Comments on: Classmates.com automatic renewal scam

By: Bill

Bill — Tue, 31 Aug 2010 03:57:39 +0000

To be fair, there were very few websites like classmates.com when it started up in the late ’90s. I signed up as a gold member in 1998, having fully read the TOS and completely accepting the annual $39 charge (which was not in small print back then). With it, I was able to keep in touch with people, and someone from my graduating class used it to organize a reunion. Before the arrival of myspace and facebook, classmates.com was THE place to find friends. (A few minor sites, like gradfinder.com and reunion.com, offered similar services, with paid membership offering more perks.) The site is becoming irrelevant now, and I ended my subscription three years ago. Still, classmates.com was useful during the height of its popularity. Calling it a scam would be highly inaccurate.

By: JC Cameron

JC Cameron — Mon, 22 Feb 2010 15:12:51 +0000

Hi Shelly, sorry to hear about your bad experience as well. I was fortunate that the credit did stick. These are the acts of a desperate company going down fighting (illegally I might add) against a tide of change as facebook becomes the defacto way of connecting with friends (both new and old).

By: shelley

shelley — Mon, 22 Feb 2010 14:58:06 +0000

JC….just wondering if the credit from your credit card stuck? My credit card issued me a credit, but classmates came back and refused, stating I did sign up. This is the 3rd year in a row, I even went in and changed from automatic renewal to manual…and it happens again? I have found 1000′s of people this has happened to. This company needs to go. This time I cancelled my credit card so it can’t happen again!

By: Larry

Larry — Mon, 07 Dec 2009 11:52:12 +0000

Looks like classmates is getting desperate….gold is now 9.95 for a year…they got me for $5 or so a few years back on the auto-renewal, didn’t bother fighting it, knew it would happen…
My peeve with them is my HS closed forever in 1979, but they have people attending every year since then right up to now……??????
Explain that, classmates!

By: JC Cameron

JC Cameron — Wed, 11 Nov 2009 20:52:33 +0000

Just a quick follow-up: my credit card company issued me a credit for the classmates.com charge. The dispute was handled very quickly no issues at all so be sure to call your CC company if this happens to you.